Exchange & Return

What should I do when I want to exchange / Return a product?

You must return the product you have purchased within 5 days from the delivery date. The package of the product you want to exchange/return must be undamaged, unused, unlabeled and unwashed. The product must be sent with all its accessories. Underwear, socks, blankets, etc. hygienic products are excluded from the scope of exchange/return.

To exchange/ return, please contact us via WhatsApp (+96170726574) to follow up the process. 

Do I pay the shipping fee for my return and exchange requests?

A new delivery charge will be added to any exchange/ return process.